The Head of Game Studio is a pivotal role responsible for providing strategic leadership, technical direction, and operational excellence to multiple teams of talented tombola game developers. You will play a pivotal role in shaping the development of tombola's industry leading game studio. 

Role Purpose

• To build and lead an industry leading tombola game studio and be the voice for all things games at tombola.
• To build on tombola’s already unique product building capabilities to ensure tombola stays ahead of the curve when it comes to quality and differentiated bingo and arcade games.
• To provide a best-in-class gaming experience for all of tombola’s players in all territories and ensure tombola attracts, develops and retains the best talent in the industry.

Core Responsibilities

Product

• Build and run an industry leading game studio to supply new games, features and promotions for all our players in all territories
• Be the owner of the production roadmap for all bingo and arcade games in all territories
• Be responsible for tombola promotional capabilities in games – working with product management teams to form and deliver a promotional strategy
• Lead the team to supply a best in industry app experience for all our players in all territories
• Share with the team the customer perspective and the changing competitive landscape – drawing from player insights and data as much as possible

Operations

• Support the game studio technical, product and Design leads in areas such as resource allocation, prioritisation, and workflow management
• Translate the group business and technology strategy into an operational plan, sharing business objectives with the team, creating KPIs and providing feedback on specific tasks, events or on-going work
• Drive the removal of barriers and improvement in communication to deliver optimised productivity
• Deliver and operate a stable, reliable and compliant (regulatory and security) high performing product

People

• Together with the game studio leads, take responsibility for building and developing the team
• Own the budgets for headcount, salaries, and L&D for the game studio, planning ahead as much as possible
• Inspire people to understand the role they play within the business and help them understand the context of their contribution to the wider business also making sure you celebrate successes
• Listen to the team, seeking their input and insight. Be an enabler for the team.

Leadership

• Be a key member of the tombola technology leadership team
• Represent and champion the tombola game studio and its product in group management discussions
• Help drive excellent communication between the game studio, in country operations and the rest of the business
• Develop relationships with the other members of the technology leadership team to share best practice and, where appropriate, implement consistent technologies, systems and processes
• Be the expert and first point of contact for all things games at tombola and build relationships across the wider Flutter business

Main KPIs

• Delivery
• UDPs
• Retention
• Reactivation
• Revenue
• ROI/Budgets
• Staff Retention
• Stability and uptime
• Security

Knowledge & Experience

• Prior experience in leading a multi-disciplined delivery team/function.
• Experience with all aspects of game production. From concept to production and managing performance of the product
• Experience within customer facing technology businesses where data insight into analysing and influencing customer loyalty and behaviour is essential
• Deep understanding of the iGaming sector and relevant commercial experience that incorporates game production and development operations
• Experience with a broad range of technologies would be a huge advantage. Some of the technologies we use are: C#, AWS, JavaScript, TypeScript, Webpack, Pixi / Phaser, LESS/SCSS, NPM, Cordova, Vue

Personal Qualities

• A proven track record in leading and inspiring teams
• Demonstrate high degree of empathy and emotional intelligence
• You will have excellent communication and interpersonal skills, able to build strong relationships with internal and external stakeholders at all levels
• Highly motivated with a “can do” attitude and the ability to use own initiative
• Have a “down to earth” working style
• Good attention to detail and the ability to prioritise effectively
• Able to work under pressure and to tight deadlines
• Spirit of fun and engagement